These Terms and Conditions apply to our 12-page Pharmacy and Business Calendars, Pharmacy Guild Calendars, and the U-CAN-C Calendar range. Please also refer to the Terms and Conditions for our Computer Calendars.

1. As our orders are in the main, taken over the phone or through the internet, SIGNATURES ARE NOT RECEIVED AS PROOF OF ORDER.


2. All orders done through the internet will receive a confirmation email which will be sent to you the client and to us the Administrator. Your order is considered active once you press the submit button on our online order form, and will be subject to our cancellation fee.


3. When you order over the phone, your order is considered active once we confirm all of your details at the time of taking your order. We will request an email address so that a confirmation order form can be emailed to you through our online ordering system. If you do not have an email address, we recommend that you set one up through a provider such as gmail.com or hotmail.com. Onus of responsibility for reading and understanding our terms and conditions, lies with you, our customer. We expect you to understand our terms of trade, in particular, our cancellation policy. When you order we expect that you have the authority and your business will be held responsible for payment of the calendars ordered. Once we have a verbal order from you, you are subject to our cancellation fee.


4. Any Cancellations must be made IN WRITING, even if the order was taken over the phone. All cancellations will incur a MINIMUM $275.00 administration fee, however, may be subject to more dependent on the amount of work undertaken on the order at the time. An order taken with the request same as last year incurs processing time by numerous staff members and as such requries a cancellation fee.


5. All orders (with the exception of The U-CAN-C Calendar and our A5 calendar) are delivered at the END OF THE PREFERRED MONTH (30 Sept, 30 Oct, 30 Nov - last working day of the month).


6. You may choose your preferred delivery from the Checklist. Delivery is at the end of the month for the traditional single image calendar and all 12-Page Calendars and the 16th of November for our NEW A5 Calendar and The U-CAN-C Calendars. To avoid disappointment, get your order in early. We reserve the right to discontinue all new calendars within the range if the numbers do not warrant a viable production. If you do not choose a preferred delivery the following will be selected for you: orders rec’d 31/7 delivered 30/9, rec’d 31/8 delivered 31/10, rec’d 30/9 delivered 30/11.


7. If need be, Freeman Productions has the right to dispatch early regardless of requested delivery date.


8. Official closing date for ordering is September 30, 2009 which provides you with a 28th of November delivery. Orders taken after this date MUST BE PREPAID. Please note - all orders taken after SEPTEMBER 30 will be given the nearest delivery date available at that time. Last print run is 9th November and then blanks after that. All orders taken after the 30th of September are unguaranteed deliveries and are subject to change. This year we will not be offering late run printing. This may alter and we may offer late run printing again. This year we would like to have a slow-down period leading up to Christmas for our staff to enjoy.


9. All new orders will be typeset in the Swiss font style, unless design is specially arranged with Freeman Productions.


10. Minimum printed quantity per order AND per subject is 100. All orders less than 100 will not be overprinted and will be charged accordingly. We reserve the right to accept orders below 100, but customers will accept an increase in unit price determined by us.


11. A First Proof and Revised Proof will be issued free of charge for each overprint. Errors made by Freeman Productions will be corrected free of charge, but further client errors and changes will attract a designers' fee based on the work involved. A minimum of $27.50 per extra proof wil be charged.


12. INVOICES ARE TO BE PAID NETT 30 DAYS. Invoices are sent with calendars (outside box 1). Statements are NOT issued. We ask that you respect our terms for payment, as we respect your need for us to deliver on time.


13. For pricing discounts to apply, calendars must be prepaid by the appropriate month (by 31 July to receive 15% off the price and by 31 August to receive 8% off the price). All orders received from the 1st of September will be charge at the full advertised price. Bonus Stock no longer applies. If ordering through the Guild Clearing House, please ensure your payment is processed by 21 July or August.
14. All orders prepaid at the time of ordering using our online ordering system, WILL RECEIVE $10.00 OFF THE TOTAL ORDER VALUE.


15. Images can ONLY be reproduced as they appear, i.e. square images cannot be reproduced in landscape format & vice versa. 12-page calendar images cannot be reproduced into single image calendars.


16. Late changes can be made at certain stages of the production cycle, prior to final printing, but these will also attract a designer's fee for corrections. Please call us to discuss any last minute changes you may have.


17. Late orders for extra calendars will be charged at the correct unit price for the amount ordered at that time, and not at the total of the calendars purchased for the year.


18. Total quantity can only be split over a maximum of 4 subjects for a combined price point.


19. We cannot be responsible for the quality or copyright of logos provided to us. If improvements need to made a minimum fee of $55 wil be charged.


20. Our internal systems DO NOT allow for our production to be late with delivery. If you do not receive your calendars by the agreed date, please call us WITHIN 24 HOURS, DO NOT DELAY, to allow us time to contact Australia Post straight away as that is where problems can occur.


21. We reserve the right to sell any unsold completed calendars at the end of each year on ebay or elsewhere to individual buyers.